The High-Tech industry comprises Consumer Electronics, Computer & Peripherals, Print/Imaging, Telecom Equipment, Medical Equipment, Semiconductors, and Software. All these industries today are witnessing massive transformations due to advances in technology that are defining the emerging business and economic landscape. Also, the players are dealing with complicated issues such as complex supply chains, intense competition in the industry and pressure to continuously innovate products. Customer Centricity has attained paramount importance in today’s world, and this demands network modernization, flexible architecture, upgrades to new business models.